Privacy Policy
Last Updated: July 2026
Al Suffa Academy (“we,” “us,” “our,” “the Academy”) operates the website alsuffaacademy.com (the “Site”) and provides online Quran, Tajweed, Hifz, and Islamic Studies classes (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our Services.
By using our Site or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site or Services.
1. Information We Collect
Information you provide to us:
- Name, email address, phone number/WhatsApp number
- Age (or a parent/guardian’s information, for students under 18)
- Country/timezone, for scheduling purposes
- Payment and billing information (processed by our third-party payment processor — see Section 5)
- Information submitted through registration, trial class, or contact forms
- Testimonials or feedback you choose to share with us
- Communications you send us (email, WhatsApp, support tickets)
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on the Site, referring URLs
- Cookies and similar tracking technologies (see Section 6)
Information collected during classes:
- Class recordings, attendance, and progress reports (where applicable, for quality assurance and to share progress with parents/students)
2. How We Use Your Information
We use the information we collect to:
- Register you for a free trial or paid course and match you with a teacher
- Schedule, conduct, and manage classes
- Process payments and send billing communications
- Send administrative information, such as confirmations, reminders, and updates about your account or classes
- Respond to inquiries and provide customer support
- Track and share student progress with students and/or parents/guardians
- Improve our Site, courses, and Services
- Send marketing communications, where you have opted in (you may unsubscribe at any time)
- Comply with legal obligations and enforce our Terms and Conditions
3. Children’s Privacy
Our courses are open to students of various ages, including children. Where a student is under the age of 18 (or the age of digital consent in their jurisdiction):
- Registration and payment must be completed by a parent or legal guardian.
- We collect only the information reasonably necessary to provide the class (student’s first name, age/grade level, and scheduling details).
- Parents/guardians may contact us at any time to review, correct, or request deletion of their child’s information.
We do not knowingly collect personal information directly from children without parental involvement in the registration and payment process.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Teachers/tutors, to enable them to deliver your classes and track your progress
- Service providers, such as payment processors, video conferencing platforms (e.g., Zoom), email/communication tools, and website hosting providers, who process data on our behalf
- Legal authorities, where required by law, regulation, or valid legal process
- Business transfers, in the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction
5. Payment Information
Payments for courses are processed by third-party payment processors. We do not store your full payment card details on our servers. Please refer to our payment processor’s own privacy policy for details on how they handle your payment data.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Keep the Site functioning properly
- Remember your preferences
- Analyze Site traffic and usage (e.g., via analytics tools)
You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the Site.
7. Data Retention
We retain your personal information for as long as necessary to provide our Services, maintain business and academic records, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to Section 9.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us using the details in Section 12.
10. International Data Transfers
As we serve students globally, your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy wherever it is processed.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our Site or Services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Al Suffa Academy Email: contact@alsuffaacademy.com WhatsApp/Phone: +44 7853 169694
Al Suffa Academy operates as an online-only academy and does not maintain a public physical business address.
Suggested text: Our website address is: https://alsuffaacademy.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.